We receive calls weekly (sometime daily) from families who are feed up with the poor care their loved one is receiving at a local nursing home. One of our first questions is whether they have made a complaint to the state agency charged with investigating Virginia nursing homes.
If you (or a family member) are getting less than good care at your Virginia nursing home, make a complaint to the following agency:
Faye Lemon, Dept. of Enforcement
Virginia Department of Health Professions
Perimeter Center 9960 Mayland Drive, Suite 300
Henrico, VA 23233-14631
(800) 533-1560 or (804) 367-4691