Ballad Health and Bad Emergency Room Care

Ballad Health and Bad Emergency Room Care

Ballad Health and Bad Emergency Room Care 1200 798 Dan Frith

Ballad Health is a 20 hospital system formed by the merger of Mountain States Health Alliance and Wellmont Health Systems.  It is the sole hospital option for over 1 million people living in Southwest Virginia and Eastern Tennessee and patients deserve better.

Focusing on my home state, Ballad Health operates the following hospitals in Virginia:

 Dickenson Community Hospital (Clintwood)

Johnston Memorial Hospital (Abingdon)

Lee County Community Hospital (Pennington Gap)

Lonesome Pine Hospital (Big Stone Gap)

Norton Community Hospital (Norton)

Russell County Hospital (Lebanon)

 Smyth County Community Hospital (Marion)

The poor healthcare provided by these hospitals starts with their Emergency Departments.  In the six years since Ballad was formed, ER visits for patients sick enough to be hospitalized grew more than three times as long and now far exceed the criteria set by state officials.  Things are getting worse.  In 2022 the median time spent by patients in Ballad’s Emergency Department was 6 hours…it 2023 the delay grew to 7 hours and 45 minutes…the most recent report indicated patients wait that delay has now grown to 10 hours and 45 minutes.

Read a more detailed analysis in Cardinal News.

Delayed care is poor care. People can die just waiting in an Emergency Room.  Southwest Virginians deserve better.



About the author

Dan Frith

Dan Frith has over 25 years of experience representing individuals and families in cases of medical malpractice throughout Virginia. He has been named "Best Medical Malpractice Attorney" by Roanoker Magazine and is a member of the Million Dollar Advocates Forum. To speak with Dan, contact him by email at

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